Download Overview - Read Me First (117 KB)

Download Overview - Regional Terms (53 KB)

Download Overview - Resources (33 KB)

Download Overview - Answer Key (128 KB)

Download Overview - Directory (57 KB)

Download Overview - Deaf Experts video (70.1 MB)

Download Overview - Interpreting Experts video (16.5 MB)

Download Overview - Meet the Author video (3.8 MB)

Download Overview - Non-signing Hearing Experts video (6.9 MB)

Download Chapter 1 - Transcript (83 KB)

Download Chapter 1 - Study Guide (128 KB)

Download Chapter 1 - Affect video (2.0 MB)

Download Chapter 1 - Comments of Communication video (20.4 MB)

Download Chapter 1 - English Euphemisms video (1.5 MB)

Download Chapter 1 - Example of Powerless Language video (7.4 MB)

Download Chapter 1 - Linguistic Register video (11.7 MB)

Download Chapter 1 - Powerful/Powerless Language video (10.5 MB)

Download Chapter 1 - The Impact of Context Communication video (21.2 MB)

Download Chapter 2 - Study Guide (121 KB)

Download Chapter 2 - Transcript (86 KB)

Download Chapter 2 - Communication Norms video (20.4 MB)

Download Chapter 2 - Conflict Resolution video (8.8 MB)

Download Chapter 2 - Cultural Sojourners video (24.2 MB)

Download Chapter 2 - Culture Identity video (32.3 MB)

Download Chapter 2 - Examples of Cultural Norms video (6.9 MB)

Download Chapter 3 - Study Guide (110 KB)

Download Chapter 3 - Transcript (66 KB)

Download Chapter 3 - Deaf Canadian Chinese video (16.5 MB)

Download Chapter 3 - Deaf Poet video (5.9 MB)

Download Chapter 3 - Deaf White Men video (13.1 MB)

Download Chapter 3 - Deaf White Woman video (11.1 MB)

Download Chapter 3 - East Indian Deaf Woman video (14.5 MB)

Download Chapter 3 - French Canadian Woman video (4.8 MB)

Download Chapter 3 - Interpreter of Color video (6.8 MB)

Download Chapter 3 - Kenyan Woman Preacher video (8.9 MB)

Download Chapter 3 - Late-Deafened Adult video (6.8 MB)

Download Chapter 4 - Study Guide (120 KB)

Download Chapter 4 - Study Guide (52 KB)

Download Chapter 4 - Communication Experiences and Preferences: Examples Gestures Home Signs (3.2 MB)

Download Chapter 4 - Communication Experiences and Preferences: Foreign Sign Languages (6.9 MB)

Download Chapter 4 - Communication Experiences and Preferences: Signing English or ASL (26.4 MB)

Download Chapter 4 - Communication Experiences and Preferences: Simultaneous Communication (1.5 MB)

Download Chapter 4 - Communication Experiences and Preferences: Tactile Communication (4.2 MB)

Download Chapter 4 - Cultural Labels: Deaf Disabled (3.5 MB)

Download Chapter 4 - Cultural Labels: Deaf vs. deaf (10.2 MB)

Download Chapter 4 - Cultural Labels: Hard of Hearing (3.3 MB)

Download Chapter 4 - Cultural Labels: Hearing Head (9.2 MB)

Download Chapter 5 - Study Guide (104 KB)

Download Chapter 5 - Transcript (48 KB)

Download Chapter 5 - Defining Oppression (4.1 MB)

Download Chapter 5 - Oppression in Action (47.5 MB)

Download Chapter 6 - Study Guide (119 KB)

Download Chapter 6 - Transcript (71 KB)

Download Chapter 6 - Advocate or Ally (5.3 MB)

Download Chapter 6 - Deaf Jokes (20.9 MB)

Download Chapter 6 - Impact of Oppression on Interpreters (16.5 MB)

Download Chapter 6 - The Myth of Neutrality (8.6 MB)

Download Chapter 6 - Vicarious Trauma (8.7 MB)

Download Chapter 7 - Study Guide (181 KB)

Download Chapter 7 - Transcript (121 KB)

Download Chapter 7 - ASL or Contact Variety (7.8 MB)

Download Chapter 7 - Consecutive/Simultaneous Mode (16.3 MB)

Download Chapter 7 - Deaf Interpreters (34.6 MB)

Download Chapter 7 - Experiences Interpreters (67.5 MB)

Download Chapter 7 - Interpreting Experiences (15.7 MB)

Download Chapter 7 - Sight Translation (8.6 MB)

Download Chapter 7 - Uninitiated Consumer Assumption (13.9 MB)

Download Chapter 8 - Study Guide (120 KB)

Download Chapter 8 - Transcript (80 KB)

Download Chapter 8 - Description of GOOD Terps (17.8 MB)

Download Chapter 8 - Philosophical Approach (13.9 MB)

Download Chapter 8 - Tips for New Interpreters (19.9 MB)

Download Chapter 8 - What I NEED (19.9 MB)

Download Chapter 9 - Study Guide (144 KB)

Download Chapter 9 - Transcript (97 KB)

Download Chapter 9 - Challenge English Utterances (5.0 MB)

Download Chapter 9 - Expansions and Classifiers ASL (36.2 MB)

Download Chapter 9 - Expansions and Interpreters (18.2 MB)

Download Chapter 9 - Form and Meaning (9.1 MB)

Download Chapter 9 - The Role of Prosody (2.6 MB)

Download Chapter 9 - Language Samples-ASL: Classifiers Used by Children (3.9 MB)

Download Chapter 9 - Language Samples-ASL: Expansions (2.7 MB)

Download Chapter 9 - Language Samples-ASL: Multiple Features (20.4 MB)

Download Chapter 9 - Language Samples-ASL: Negating-Affirming (3.0 MB)

Download Chapter 9: Language Samples-ASL: Sentence Types (11.7 MB)

Download Chapter 9 - Language Samples-ASL: Time Sequencing (5.2 MB)

Download Chapter 9 - Language Samples-ASL: Use of Space (7.3 MB)

Download Chapter 9 - Language Samples-English: Discourse Form (1.8 MB)

Download Chapter 9 - Language Samples-English: Redundancy (4.7 MB)

Download Chapter 10 - Study Guide (131 KB)

Download Chapter 10 - Transcript (87 KB)

Download Chapter 10 - Find Deep Structure Meaning (4.6 MB)

Download Chapter 10 - Multi-Tasking (5.3 MB)

Download Chapter 10 - Process of Interpretation (16.0 MB)

Download Chapter 10 - Reciprocal Signals - View (10.9 MB)

Download Chapter 10 - Reciprocal Signals in Action (3.5 MB)

Download Chapter 10 - Re-formulating the Message (8.1 MB)

Download Chapter 10 - Take to be an Interpreter (1.5 MB)

Download Chapter 11 - Study Guide (140 KB)

Download Chapter 11 - Transcript (69 KB)

Download Chapter 11 - Certification and Development (17.5 MB)

Download Chapter 11 - Role Benefit Membership (9.9 MB)

Download Chapter 12 - Study Guide (89 KB)

Download Chapter 12 - Transcript (87 KB)

Download Chapter 12 - Ethics Professionalism (22.4 MB)

Download Chapter 12 - Working as a Team (10.8 MB)

Download Chapter 13 - Study Guide (125 KB)

Download Chapter 13 - Transcript (100 KB)

Download Chapter 13 - Community Settings (1.7 MB)

Download Chapter 13 - Education Settings (79.3 MB)

Download Chapter 13 - Gay Lesbian Clients (2.9 MB)

Download Chapter 13 - Medical Settings (26.9 MB)

Download Chapter 13 - Mental Health Setting (9.9 MB)

Download Chapter 13 - Religious Settings (20.0 MB)

Download Chapter 14 - Study Guide (123 KB)

Download Chapter 14 - Transcript (72 KB)

Download Chapter 14 - Business Practices (7.5 MB)

Download Chapter 14 - I Wish I Had Known (4.5 MB)

Download Chapter 14 - Threats to Staying (10.3 MB)

Download Chapter 14 - Wellness Strategies (2.6 MB)