Year of Publication
College of Education and Human Services
Doctor of Education in Educational Leadership (EdD)
Dr. Elinor A. Scheirer
Dr. Charles M. Galloway
Dr. Joyce T. Jones
Dr. Sharon T. Wilburn
Dr. John J. Venn
Dr. Katherine M. Kasten
Little is known of the way that nurses' roles have evolved within a hospital setting in which efficient and affective interventions include caring for sicker patients. The emergence of the Patient Care Coordinator (PCC) is one role that nursing developed to participate in an interdisciplinary collaborative team approach to caring for sicker patients.
This qualitative study examined the exemplary role of eleven PCCs who practice in a regional nonprofit medical center. Research methodologies included interview, non-participant observation, and analysis of historical data. Interview questions were developed from the literature review on collaboration, caring, expertise, communication, and knowing the patient. Cognitive mapping comprised the initial organization of data. Grounded theory (Strauss, 1987), connoisseurship, and educational criticism (Eisner, 1991) comprised the design for further analysis. The results comprised the attributes of caring from a team perspective.
This study helps demonstrate how caring for patients with complex acute and chronic health needs involves many attributes that are included in five themes: agility, confidence, leadership, quality, and stewardship. Further development of these themes may affect the ways that educational leaders explore the learning needs of nurses within academic and professional development opportunities.
O'Rourke, Nancy C., "Orchestrated Synergism: The Nurse-Leader as Facilitator in Collaborative Caring" (2000). UNF Theses and Dissertations. 292.