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Voice recognition software (VRS) allows computer users to control applications with voice commands instead of the traditional keyboard and mouse. The technology is being heralded as the next generation of human-computer interface, promising to make computer applications more efficient and user-friendly.

The authors introduce the three major off-the-shelf VRS packages, discuss possible uses for CPAs, and chronicle their difficulties in using the technology and adapting to its requirements and shortcomings. Those hoping for immediate increased efficiency in all aspects of usage will likely be disappointed; VRS delivered on certain promises but fell far short of the authors’ expectations in others. Prospective users are warned that off-the-shelf packages are not necessarily ready to fulfill all the needs of the demanding CPA.


Originally published in The CPA Journal, (November 2000), pp. 42-51.