Reputational Threats Online: Social Media as a Simultaneous Agent of Crisis and Tool for Response and Resolution in the Case Study of an American Academic Library, Margaret C. Stewart, Maria Atilano
Margaret Stewart

Improving Customer Relations with Social Listening: A Case Study of an American Academic Library, Margaret C. Stewart, Maria Atilano, Christa L. Arnold
Margaret Stewart

Reputational Threats Online: Social Media as a Simultaneous Agent of Crisis and Tool for Response and Resolution in the Case Study of an American Academic Library, Margaret C. Stewart, Maria Atilano
Maria Atilano

Reputational Threats Online: Social Media as a Simultaneous Agent of Crisis and Tool for Response and Resolution in the Case Study of an American Academic Library, Margaret C. Stewart, Maria Atilano
Maria Atilano

Reputational Threats Online: Social Media as a Simultaneous Agent of Crisis and Tool for Response and Resolution in the Case Study of an American Academic Library, Margaret C. Stewart, Maria Atilano
Library Faculty Presentations & Publications

Improving Customer Relations with Social Listening: A Case Study of an American Academic Library, Margaret C. Stewart, Maria Atilano, Christa L. Arnold
Showcase of Faculty Scholarly & Creative Activity

Improving Customer Relations with Social Listening: A Case Study of an American Academic Library, Margaret C. Stewart, Maria Atilano, Christa L. Arnold
Library Faculty Presentations & Publications

Improving Customer Relations with Social Listening: A Case Study of an American Academic Library, Margaret C. Stewart, Maria Atilano, Christa L. Arnold
Maria Atilano