The Business of BCBSF— National and Special MST--Walter James and Ed Treffinger
This video is a recording of a presentation on the national and special market segment. Walter James, who works in the national accounts area, explains the national organization of the BCBSA, the market segment organization, programs related to the segment, national accounts, centralization, and claims processed between states. He also explains the process of national account enrollment. Ed Treffinger explains state group and shares statistics about state groups
Blue Cross and Blue Shield of Florida, Inc., "The Business of BCBSF— National and Special MST--Walter James and Ed Treffinger" (1995). Florida Blue Audiovisual Materials. 103.