Market Horizons Inc.—Cliff Frank—Focus Group #2
This video is the second part of a recording of a focus group with Cliff Frank and BCBSF employees. The group discusses changes in claims, practice management assistance, future market environment, online communication from doctor to patient, recall systems, medical groups, financial statements, costs and revenue, consultations, the relationship between doctors and insurance companies, the risks of technology, and information resources for insurance companies.
Florida Blue Archives, BlueCross and Blue Shield of Florida, Inc. -- audiovisual materials—archives, Marketing and PR Materials, Market research and focus groups
Blue Cross and Blue Shield of Florida, Inc., "Market Horizons Inc.—Cliff Frank—Focus Group #2" (2001). Florida Blue Audiovisual Materials. 57.