National Business Unit Operations—Service Associate Recruitment Video
This video is a recruitment video for service associate positions in BCBSF. The video begins with employees that completed their training explaining their experiences. The presenter of the video gives a survey that helps determine suitability for the job. The video then explains the training a new employee receives. The video discusses an employee’s responsibilities and experiences when they leave training and begin working. People act out three examples of the phone calls and situations that service associates must handle. Interviews with new employees discuss their experiences, benefits, and promotions. A speaker explains the salary and benefits of the service associate position. The video concludes with the presenter giving the survey again.
Blue Cross and Blue Shield of Florida, Inc., "National Business Unit Operations—Service Associate Recruitment Video" (1999). Florida Blue Audiovisual Materials. 74.