Have you ever wondered what would happen if your physical collection were reduced or even eliminated?
Ebooks have become a mainstream media format. What impacts might this have on internal processes and workflows? In this workshop, you will have an opportunity to experience a process improvement project using the Six Sigma methodology, role play the project team and take an in depth look at ebooks, ebook readers, and services designed to support the next evolutionary step in library collection development.
Kucsak, Michael, "e-Books and the Impact on Library Processes" (2010). Library Faculty Presentations & Publications. 8.