Paper Type

Doctoral Dissertation


College of Education and Human Services

Degree Name

Doctor of Education in Educational Leadership (EdD)


Leadership, School Counseling & Sport Management

NACO controlled Corporate Body

University of North Florida. Department of Leadership, School Counseling & Sports Management

First Advisor

Dr. Amanda Pascale

Second Advisor

Dr. David Hoppey

Third Advisor

Dr. Matthew Ohlson

Fourth Advisor

Dr. Kristie Gover

Department Chair

Dr. Elizabeth Gregg

College Dean

Dr. John Kantner


This study implements a quantitative assessment survey to explore how experiences of students who participated in a conduct hearing process during the 2020 fall academic semester align with the conduct process learning outcomes of a private liberal arts institution located in northeast Florida (Northeast University). Survey descriptive statistics indicate Northeast University’s conduct process facilitated student understanding of university policies, understanding of their impact on the campus community, and facilitated a process that resulted in a student’s intention to no longer violate university policy again in the future. Data collected also presents trends for students held responsible for COVID-19 related policy violations. Students who were held responsible for a university COVID-19 policy violation and notified of a university policy violation decision without a conduct hearing, reported experiences with the conduct process that failed to achieve the first two learning outcomes but remained consistent in achieving the third and final learning outcome. Unique to this study is the development of an assessment survey tool incorporating the institutions’ learning outcomes and a theoretical framework, Ajzen’s (1991) Theory of Planned Behavior. This study provides the assessment framework that will hopefully be adopted by institutions assessing areas of the student experience and the administration of the conduct process with a more learning outcomes related approach. An integrated approach to evaluating how students interact with a conduct process, which every institution in the country facilitates in some form, will only foster a more informed approach to holding students accountable for violating university policies and understanding the impact that process has on the success of students and the institution as a whole.