Paper Type

Doctoral Dissertation


College of Education and Human Services

Degree Name

Doctor of Education in Educational Leadership (EdD)


Leadership, School Counseling & Sport Management

NACO controlled Corporate Body

University of North Florida. Department of Leadership, School Counseling & Sports Management

First Advisor

Amanda Pascale, PhD

Second Advisor

Matthew Ohlson, PhD

Third Advisor

David Hoppey, PhD.

Fourth Advisor

Deb Miller EdD

Department Chair

Dr. Amanda Pascale

College Dean

Dr. Jennifer Kane


This dissertation employed a non-experimental quantitative research method to examine the relationship between organizational culture and perceptions of Information and Communication Technology implementation project success in higher education institutions. The study used Sociotechnical Systems Theory to frame the higher education institution’s work system and the Competing Values Framework (CVF) in distinguishing the cultures of the institution, its colleges/divisions, and its departments to determine if differences in culture tendencies impacted faculty, staff, and administrators’ perception of project success. A survey consisting of the Organizational Culture Assessment Instrument (OCAI, © Kim Cameron) and a Project Success scale was used to gather data. The OCAI scoring algorithm, exploratory factor analysis, and linear regression analysis were used to analyze the data. In addition to uncovering the culture and subculture types of participating institutions, analysis of the data revealed a relationship between the CVF Market Culture type and project success ((β=-.95, p<.05), and between the CVF Hierarchical Culture type and project success (β=-.70, p<.10), both at the college/division organizational level only.