National Business Unit Operations—Service Associate Recruitment Video

Creator

Blue Cross and Blue Shield of Florida, Inc.

Files

Description

This is a recruitment video for service associate positions at Blue Cross and Blue Shield of Florida. The video begins with employees that completed their training sharing their experiences. The presenter shares slides of a survey that helps determine suitability for the job. Training and employee responsibilities are discussed. People role play three examples of phone calls and situations that service associates must be able to handle. There are interviews with new employees discussing their experiences, benefits, and promotions. A speaker explains the salary and benefits of the service associate position. The video concludes with the presenter giving the survey again.

Publication Date

7-26-1999

Suggested Citation

Blue Cross and Blue Shield of Florida, Inc. National Business Unit Operations—Service Associate Recruitment Video. 1999. Florida Audiovisual Materials. University of North Florida, Thomas G. Carpenter Library Special Collections and Archives. https://digitalcommons.unf.edu/flblue_media/74/