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Submissions from 2012

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LibAnswers Transactions

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Study Group on Library Services and Space Report, Paul Mosley, Jim Alderman, Bill Eckert, Michael Kucsak, and Hilary Robbeloth

Submissions from 2011

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Toward a New Service Model, Jim Alderman

Submissions from 2010

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ITS Customer Satisfaction Survey for Students

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Library Survey Spring 2010 Comprehensive Report

Submissions from 2009

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Library Survey Spring 2009 Comprehensive Report

Submissions from 2007

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Quality Enhancement Plan for a Student Project Center, Jim Alderman