Sustainable business growth: exploring operations decision-making
Purpose: The purpose of this paper is to explore how operations decision-making may keep the growing firms within the boundaries of corporate and societal sustainability. Design/methodology/approach: The authors classify operations decisions during growth periods according to the three dimensions of the triple bottom line (economic, social and environmental). By means of a longitudinal case study of a family-owned wood construction firm that is in a process of intense growth, the authors identify, visually represent and analyse the complex sequences of selected managerial operations decisions. Findings: The empirical data suggest that operations decisions made by managers during growth periods follow specific patterns. From the analysis, the authors derive various research propositions that investigate how a well-understood and therefore efficient and effective decision-making process can facilitate sustainable business growth. Research limitations/implications: The findings offer opportunities for future studies to zoom in on specific parts of the decision-making process during growth periods. Moreover, given the exploratory nature of this study, future research should test hypotheses derived from the research propositions. Practical implications: This study investigates operations decision-making during growth, which is crucial for guiding companies through this complex transition phase. Originality/value: This conceptual and empirical analysis explores new theory and contributes to the vastly under-researched subject of sustainable business growth.
Journal of Global Responsibility
Digital Object Identifier (DOI)
Schwab, Gold, S., Kunz, N., & Reiner, G. (2017). Sustainable business growth: exploring operations decision-making. Journal of Global Responsibility, 8(1), 83–95. https://doi.org/10.1108/JGR-11-2016-0031