Self-certification framework for technological innovation: A case study
Purpose-The purpose of this paper is to present a self-certification framework for assessing technological innovation and certifying superior products. The paper discusses how andwhy organizational efforts to implement the self-certification program can lead to product and process innovation. Design/methodology/approach-Using the case study method in a large government-sponsored research and development institute, the authors examined the effectiveness of the proposed framework. Findings-The finding indicates that the success of the self-certification program is dependent on the ability of a firm to manage processes. The result also suggests that it is critical to develop an internal-driven motivation and ensure the strong commitment of top management when implementing the self-certification program. The finding reveals that the voluntary certification program has a positive effect on innovation and marketing performance. Originality/value-This study makes three contributions. First, the paper offers valuable insights on the use of a self-certification framework as a problem-solving tool in the innovation process. Second, based on the self-regulation theory, this study enhances the understanding of the potential of control in facilitating technological innovation. Third, the paper provides practical guidance about the application of self-assessment at the project level.
International Journal of Quality and Reliability Management
Digital Object Identifier (DOI)
Kim, & Hwang, Y.-H. (2014). Self-certification framework for technological innovation: a case study. The International Journal of Quality & Reliability Management, 31(7), 751–763. https://doi.org/10.1108/IJQRM-10-2012-0139