Title

Knowledge-sharing rewards in enterprise social networks: effects of learner types and impact of digitisation

Document Type

Article

Publication Date

5-27-2020

Subject Area

ARRAY(0x557a948795a8)

Abstract

The era of total digitisation demands companies to seek innovative approaches in managing digital assets. This paper presents and studies an analytical model of an enterprise social network (ESN) employed by organisations in facilitating knowledge sharing and learning. Exploring the design of reward systems that motivate workers to share knowledge, we focus on how the dominant type of learners (avid or impressionable), the network structure of the ESN, and digitisation affect the reward systems. This research provides valuable insights for practitioners to implement appropriate reward systems to promote knowledge sharing and learning in ESNs.

Publication Title

Enterprise Information Systems

Volume

14

Issue

5

First Page

661

Last Page

679

Digital Object Identifier (DOI)

10.1080/17517575.2020.1737884

ISSN

17517575

E-ISSN

17517583

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