Year
2013
Season
Summer
Paper Type
Doctoral Dissertation
College
College of Education and Human Services
Degree Name
Doctor of Education in Educational Leadership (EdD)
Department
Education
NACO controlled Corporate Body
University of North Florida. College of Education and Human Services
First Advisor
Dr. Katherine L. Kasten
Second Advisor
Dr. Cheryl Fountain
Third Advisor
Dr. Warren Hodge
Fourth Advisor
Dr. Georgette Dumont
Department Chair
Dr. Jennifer J. Kane
College Dean
Dr. Larry G. Daniel
Abstract
The purpose of the study was to understand the role of and capacity for program evaluation from the perspectives of leaders in the Northeast Florida nonprofit sector. The study was a two-phased qualitative design and had three research questions related to the role of program evaluation, the capacity for program evaluation, and the influence of the relationship between providers and funders on these efforts. The first phase was a nominal group process using the Delphi survey method. The second phase involved in-depth interviews. Study participants were chosen based on specific criteria.
The Delphi phase had four rounds of surveys. Findings from the Delphi phase of the study indicated that leaders in Northeast Florida perceived there were eight distinct roles of program evaluation. The roles included assessing impact of programs, advancing organizational learning, cultivating funding collaborations, informing program management decisions, enhancing communication with multiple stakeholders, facilitating quality assurance, determining resource allocation, and validating organizational credibility. Findings regarding the essential capacity elements needed for program evaluation efforts included having sufficient time, sufficient financial resources, a positive culture, functional program evaluation designs/methods, sufficient human resources, realistic expectations from the philanthropic community, ongoing collaboration, and ongoing training. Study participants reported that these capacity elements were lacking in the Northeast Florida nonprofit sector.
Interviews produced similar findings as the Delphi survey. In particular, the use of reflective practice as a role within program evaluation efforts and as a program evaluation approach were core topics of interviews. Additional findings from the study were related to program evaluation capacity development strategies, the dynamics of the relationships between providers and funders, and the influence of these variables on the culture of the Northeast Florida nonprofit sector.
Suggested Citation
Patin, Gail A., "Program Evaluation in the Nonprofit Sector : An Exploratory Study of Leaders' Perceptions" (2013). UNF Graduate Theses and Dissertations. 457.
https://digitalcommons.unf.edu/etd/457
Included in
Educational Administration and Supervision Commons, Educational Assessment, Evaluation, and Research Commons, Educational Leadership Commons