A Qualitative Exploration of Work Values and Job Satisfaction Among Sign Language Interpreters

Authors

• Monique J. Champagne, Texas Woman's UniversityFollow

Abstract

The aim of this study was to explore the impact of work values on job satisfaction among sign language interpreters due to an increased risk of burnout. A phenomenological approach was utilized to understand the experiences of nine participants through semi-structured interviews. Results revealed six themes: (1) Autonomy, (2) Altruism, (3) Relationships, (4) Achievement, (5) Safety-Comfort, and (6) Status. Empowerment was found to be encompassed within the themes of Altruism and Relationships. Results of this study were consistent with the Theory of Work Adjustment and Demand-Control Theory and were largely consistent with previous work values research. These results point to the importance of balancing autonomy in the workplace, achievement over time, and giving back to the community. Participants provided descriptions of the uniqueness of sign language interpreters’ work lives that can be used to support greater job satisfaction for these professionals who support the deaf people they serve and empower. Also included is a list of recommendations to help interpreters explore personal job satisfaction.

Suggested Citation

Champagne, Monique J. (2020) "A Qualitative Exploration of Work Values and Job Satisfaction Among Sign Language Interpreters," Journal of Interpretation: Vol. 28: Iss. 1, Article 2.
Available at: https://digitalcommons.unf.edu/joi/vol28/iss1/2