Abstract
In the United States, communication access is a legislated right for Deaf people in many settings; however, recent data suggest that the number of signed language interpreters does not meet current service demand. This multiple‑case study contributes to understanding interpreter attrition by examining how disposition mismatches between novice interpreters and more experienced co‑interpreters influence early exit from the field. Attrition among novice interpreters may exacerbate demand–supply imbalances and contribute to persistent shortages in interpreting services.
This study draws on applied and organizational psychology frameworks, specifically attraction, selection, and attrition (ASA) theory and person–organization fit (P–O fit). Using these theoretical lenses, narrative cases were developed to examine the early professional attrition of sixteen interpreters. Across the ASA cycle, both the profession and individual interpreters continually assess dimensions of P–O fit; when alignment deteriorates, attrition becomes more likely. One salient contributor to attrition identified in this study was disposition mismatch with more experienced co‑interpreters. Increasing retention among signed language interpreters may therefore play an important role in improving interpreter availability and supporting sustained communication access for the Deaf community.
Suggested Citation
Wessling, Dawn M.
(2026)
"The Problem with People: Signed Language Interpreter Disposition Match and Attrition,"
Journal of Interpretation: Vol. 34:
Iss.
1, Article 1.
Available at:
https://digitalcommons.unf.edu/joi/vol34/iss1/1
Included in
American Sign Language Commons, Industrial and Organizational Psychology Commons, Language Interpretation and Translation Commons, Other Education Commons, Scholarship of Teaching and Learning Commons
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